VeriSM – A new kid in town!

What is VeriSM™

VeriSM™ is a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department.

Based around the VeriSM™ model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers.

VeriSM™ allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture – and even the nature of the individual project or service you are working on.

Rather than focusing on one prescriptive way of working, VeriSM™ helps organizations to respond to their consumers and deliver value with integrated service management practices.

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IFDC – the International Foundation of Digital Competences – has been established in 2017.

The goal of IFDC is to develop, own, maintain and promote (open) standards for the development of professionals in the digital era.

IFDC is a non-profit organization, whose aim is to develop and evolve Service Management together with the community. IFDC took the initiative to create the VeriSM™ approach and developed it in cooperation with an international team of experts led by Claire Agutter (Winner ITSMF UK Thought Leadership Award 2017).

Partners of IFDC are a.o. APMG, BCS, EXIN, Van Haren Publishing, The Open Group, Innovation Value Institute, ITSM Zone, and itSMF International.

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